Terms of service

TERMS AND CONDITIONS AND REFUND POLICY FOR 3545 HIGH LLC.

3545 High LLC ("High Not", “High-Not,” “we,” “our,” or “us”) provides this Terms and Conditions and Refund Policy for all individuals who visit our website(s) (collectively, the “Site”).

Terms of Sale:

All sales of products are sold "Free on Board (FOB) Origin" or "Free on Board (FOB) Shipping Point" with risk of loss and title to pass to the buyer upon shipping regardless of who is paying for the shipping.

User Agreement:

You must read and agree to these Terms and Conditions before ordering any products from the Site. By placing your order, you agree to be bound by the following Terms and Conditions:

Product Disclaimer:

I understand the products and statements made by High-Not and High-Not products have not been evaluated by the Food and Drug Administration. High-Not products are not intended to diagnose, treat, cure or prevent any disease.

I understand I should not use this information to diagnose or treat any health problems or illnesses without consulting my doctor. I also understand that the products listed on this website are not intended or to be used to treat any type of medical condition.

Warning:

High-Not is not intended for use by persons under 18 years of age. Consult a physician before using any of our products if you have any medical condition including, but not limited to, strokes, high blood pressure, heart, liver, kidney or thyroid disease, diabetes, anemia, depression, anxiety, other psychiatric conditions, a family history of these or other medical conditions, or if taking any prescription, OTC and/or other medications. If you are pregnant or nursing, please consult a qualified healthcare professional before using our products.

Payment Terms:

By ordering today, I am authorizing the payment card I provide to be charged by clicking to order. I represent that I have read and agree to the Privacy Policy and full Terms and Conditions of this purchase and I understand that I will be liable for payment of the product that will be shipped to me.

Guarantee:

We stand behind the products we manufacture and guarantee that they are brand new, authentic, and in original packaging.

Return and Refund Policy:

We offer a 10-calendar-day satisfaction guarantee. If you are not satisfied, request a refund of the product purchase price within 10 calendar days of delivery, even if the product has been opened or tried. Sale-priced High-Not recovery shots are eligible. Contact info@highnot.com with your order number or proof of purchase before returning anything. See our Refund Policy for return instructions and refund timing.

Exchange Policy:

If any products arrive damaged or broken, or part of your order is missing, you must notify the Company within 3 days of delivery. If you receive a delivery notification from High-Not and you believe your order was not delivered, you must notify the company in 7 days or you forfeit the ability to request a replacement.

Shipping Policy:

  • Shipping Options- High-Not as partnerships with multiple carriers including FedEx, UPS and USPS Priority to best serve our customers. Depending on the location of the shipment, High-Not will select the best and fastest possible shipping service for your location. (PO BOX delivery addresses will ship with USPS Priority). If offered on the website, customers may upgrade delivery service to Overnight for a fee. In those instances, High-Not will ship out with either FedEx or UPS.
  • Packaging- corrugated boxes, bubble mailers, die-cut mailer, pack mailers, bubble wrap, feeder paper. During summer months and when orders contain heat sensitive items, the delivery package may contain foil insulations and a gel ice pack.
  • Processing timeframe: We dispatch orders within 24–48 hours of receipt Monday through Friday. Orders placed on Saturday or Sunday ship Monday morning. Free US shipping applies to orders of $20 or more after discounts; other rates are shown at checkout.
  • High-Not retains the right not to ship to any state or territory.

Resale:

You agree not to resell any High-Not products on any on-line marketplace site, such as Amazon or Groupon.

Arbitration:

Any controversy or claim arising out of or relating to your purchase or these terms and conditions, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

Limitation of Liability

HIGH-NOT WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH YOUR PARTICIPATION OR MEMBERSHIP IN THE PROGRAM, INCLUDING DAMAGES ARISING OUT OF CHANGES TO OR TERMINATION OF THE PROGRAM. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES. TO THE EXTENT PERMITTED BY LAW, THE LIMITATIONS ON HIGH-NOT’ LIABILITY SET FORTH HEREIN SHALL APPLY WHETHER FOR BREACH OR REPUDIATION OF CONTRACT, OR WHETHER IN TORT, CIVIL LIABILITY BY WAY OF NEGLIGENCE, GROSS NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. BY AGREEING TO THESE TERMS, YOU WILLINGLY AGREE THAT YOU HAVE RELINQUISHED YOUR RIGHT TO SEEK THESE DAMAGES FROM HIGH- NOT AND THAT THIS IS A REASONABLE ALLOCATION OF RISK.

Intellectual Property

All Program design, text, graphics, logos, images, titles, phrases and product names and the copyrights, trademarks, service marks, trade dress and/or other intellectual property in such materials are owned by High-Not and may be registered in the United States and internationally.

No Warranty

High-Not and each of its subsidiaries and affiliates, along with each such entity’s respective officers, directors, employees, and agents make no warranty, express or implied, including but not limited to, any warranties of merchantability or fitness for a particular purpose with respect to the Program or any products or services related to such Program.

Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida and any dispute shall be subject to binding arbitration in Hillsborough County, Florida. If any provision of this Agreement shall be found to be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions.

Class Action Waiver

You may only resolve disputes with us on an individual basis and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations are not allowed.

The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a class or representative proceeding or claims (such as a class action, consolidated action or private attorney general action) unless all relevant parties specifically agree to do so following initiation of the arbitration. If this Class Action Waiver clause is found to be illegal or unenforceable, this entire Provision will be unenforceable, and the dispute will be decided by a court.